Help and Advice

There are times when circumstance pop up and you just don’t know what to do. We have lots of useful information available on our website but if you need to know more, or can’t find what you’re looking for our small but dedicated team are here to help.


  • For animal related enquiries please email
  • For all other enquiries email 
  • Or contact us on 01709 247 777. Option 1 for Cats. Option 2 for Dogs or Option 3 for general enquiries.

​Please note our phone lines are not manned and you may need to leave a message. We aim to respond to calls and emails within 48 hours, however due to the volume of calls and emails we receive it may sometimes take us a little longer.

Our rescue centre is not open to the general public and all viewings are by appointment only. If you do need to pop by and see us please get in touch with our team first.